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UX RESEARCH

My Work as a UX Researcher

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URBAN CANADIAN LIBRARY UXD PROJECT

For a 4-month long practicum placement, I completing a UXD-focused research project for the Mississauga Library System. This project allowed me to gain a great deal of knowledge on the challenges and realities of working in a public library and best practices for the delivery of services in a library. As my project's focus was on reviewing the current literature on UX design of children's services in a library setting, I also learned about popular and ALA recommended children's books, and specific recommendations for children's library programming. From my findings, I produced a 28-page report providing design recommendations for the redevelopment of the children's services at one of the Mississauga Libraries. In addition, I gave a short PowerPoint presentation on my main design recommendations to my project supervisor and other staff in the library. My supervisor was happy with both my recommendations report and presentation. This is the poster I made for the practicum's final showcase. I used colours in theme with the branding of the Mississauga Libraries. I have also placed here a PDF of the PowerPoint presentation of my recommendations.

UX COURSE RESEARCH PROJECT

For a Theory and Methods in Knowledge Media Design Masters class, I worked in a group of 5 to complete a research project centered around a knowledge media design challenge. Our challenge was to assess the user experience of online job application processes. Through this research, we wanted to understand more about our target users and their needs to improve the process. This poster was created to summarize our research project's main parts: from our research protocol to our literature review to our final recommendations. One of my group members created the initial design of the poster but we all together made edits on it to get to the final version. Click through the slideshow to see snapshots of the the different parts of the poster.

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